Non-Refundable Policy for Auto Trace VIN Check Services
Thank you for choosing Auto Trace for your VIN Check services. We kindly request that you carefully review the following non-refundable policy applicable to our operations within the United States:
Non-Refundable Service
Once your VIN check report has been successfully processed and delivered to your email, the service is deemed fully rendered, and the transaction is irrevocable. Due to the digital nature of the service provided, refunds cannot be accommodated after the report has been issued.
Accuracy of Information
The reports generated by Auto Trace are based on data sourced from highly reputable databases. While we strive to ensure the utmost accuracy and comprehensiveness, we cannot guarantee the absolute completeness of the information provided. We strongly advise customers to independently verify any critical information prior to making decisions based on the report.
Report Customization
Customers may request modifications to their report to meet specific requirements, provided that such requests are submitted within seven (7) days of receiving the report. This service is intended to accommodate your particular needs; however, it does not confer the right to a refund.
Errors and Corrections
If a significant error is identified within the report, customers are encouraged to contact our support team within seven (7) days of receipt. We will conduct a thorough review and rectify any inaccuracies at no additional cost. Please be advised that corrections to the report do not entitle the customer to a refund.
Rationale for Non-Refundable Policy
The non-refundable nature of this transaction is due to the fact that once a report has been delivered, the service is considered fully performed, and the digital product cannot be returned. This policy is established to preserve the integrity and equitable conduct of our business operations.
Customer Acknowledgement
By purchasing a VIN check service from Auto Trace, you explicitly acknowledge and agree to this non-refundable policy. It is the customer’s responsibility to ensure the accuracy of the VIN provided, as it must correspond to the vehicle intended for review.
Cancellation Policy
Once the process of generating the VIN check report has commenced and the report has been delivered to the designated email address, the service is deemed irreversible, and cancellations will not be entertained. Refunds are not available under any circumstances.
Customer Support
For any inquiries, assistance, or requests for report modifications, please contact our support team at support@autotrace.us. Additionally, we offer a 24/7 live chat service to provide prompt support to our customers.
We appreciate your understanding and adherence to this policy, which ensures the consistent quality and reliability of our services.